Job Title: Lead Medical Assistant.
Job Type: Full-Time.
Schedule: Monday – Friday (NO WEEKEND SHIFTS).
Location: Orlando, FL 32803.
Pay Range: $21.00 - $24.00/hour (Full-time) Depending on Experience.
Position Summary:
We are seeking an efficient, organized, and dedicated Lead Medical Assistant to join our busy practice. In this role, you will deliver exceptional, patient-centered care while providing vital clinical and administrative support to our providers. The ideal candidate thrives in a fast-paced environment, possesses strong communication skills, and can work both independently and collaboratively with a multidisciplinary team.
Key Responsibilities:
Clinical & Patient Care Support:
- Ensure a welcoming, high-quality, patient-centered experience from arrival to departure.
- Room patients promptly and efficiently, accurately preparing charts with vital signs and relevant clinical information.
- Perform clinical procedures including venipunctures for blood analysis, EKGs, spirometry, and other in-office tests.
- Prepare and administer injections, ensuring proper storage protocols are maintained and inventory is reordered as needed.
- Assist providers with procedures and daily tasks to optimize clinical workflow and efficiency.
Administrative & Operations:
- Manage patient communications regarding lab and radiology results, prescription refills, and general inquiries in a professional and timely manner.
- Document all patient interactions accurately within the EMR system.
- Assist with incoming phone calls and process prior authorizations.
- Escalate and communicate patient or employee concerns to management promptly to support quick resolution.
Facility & Inventory Management:
- Maintain clean, sanitary, and well-organized examination rooms, nursing stations, and restrooms throughout the day.
- Monitor, organize, and restock medical supplies, office materials, and medication samples.
Qualifications & Requirements:
- Industry Experience: Must have at least two years hands-on experience in the same field acting as a “right hand” to the physicians.
- Technical Skills: Proficiency in Electronic Medical Records (EMR) software, Microsoft Excel, and Microsoft Outlook.
- Communication: Exceptional verbal and written communication skills for interacting professionally with patients, physicians, and colleagues.
- Core Competencies: Strong organizational skills, multi-tasking capabilities, flexibility, resourcefulness, and the ability to work independently with minimal supervision.
Benefits & Schedule Highlights:
- Work-Life Balance: Full-time weekday schedule (Monday through Friday) with no weekend shifts.
- Great Employee Benefits: Offers competitive insurance benefits.